Terms and Conditions of het Vlashuis bv
1. Introduction
Welcome to het Vlashuis bv. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products.
Company Information
Full Official Company Name: het Vlashuis bv
Company Registration Number: BE0877594929
Registered Address: Broekkantstraat 4, 9051 Gent - Afsnee
Contact Information: customercare@flax.house
2. Product Information
We strive to ensure that all product descriptions, images, and specifications are accurate. However, variations may occur. Availability of products is subject to change.
Due to the natural characteristics of linen, slight differences in texture, weave, or tone are normal. In addition, a size tolerance of up to ±4% is considered acceptable within the textile industry for pure linen products. This reflects the fabric’s behavior under varying conditions such as humidity, ironing, and handling.
3. Pricing, Payment and Currency
Currency Based on Selected Market: Prices for our products are expressed and must be paid in the currency of the selected market, which must also be the market delivered to at checkout.
When you select your market on our website, the prices will be displayed and charged in the corresponding currency. When entering an address to a different market, the corresponding currency and the related prices will be updated.
Currency Conversion: If your local currency is different from the currency of the selected market, your payment will be subject to the exchange rate applied by your bank or payment provider at the time of purchase.
Taxes and Additional Charges: Prices include applicable taxes for the selected market. For the UK, prices include VAT and possible import duties. For the US, prices include import duties and sales taxes.
Please note that other international customers may be subject to additional customs duties and taxes, which are not included in our prices and are the responsibility of the customer.
4. Order Process
Order confirmation via email does not constitute acceptance of the order. Acceptance is confirmed upon dispatch of products. Orders may be canceled within [time frame] before dispatch.
5. Shipping and Delivery
Shipping costs are displayed during checkout. Delivery times are estimates and not guaranteed.
6. Returns and Refunds
For full details on our return and refund process, please refer to our Return Policy.
7. Privacy Policy
We are committed to protecting your privacy. Personal information is used for order processing, customer service and internal marketing purposes only. Our website complies with GDPR and other local privacy laws.
8. Intellectual Property
All content on our website is our property or that of our licensors and is protected by intellectual property laws.
9. Liability
We are not liable for indirect or consequential loss or damage arising under these terms or in connection with our website.
10. Changes to Terms and Conditions
We reserve the right to modify these terms. Continued use of the website will be deemed acceptance of the updated terms.
11. Governing Law and Jurisdiction
These terms are governed by Belgian law. Disputes are subject to the exclusive jurisdiction of the courts of Brussels, Belgium.
12. Alternative Dispute Resolution
Disputes may be submitted to the EU Online Dispute Resolution platform at http://ec.europa.eu/odr.
13. Language Precedence
These terms have been drafted in English. In case of discrepancies with translated versions, the English version prevails.
14. Contact Information
For queries or assistance, please contact us at our company address.
