Shipping & delivery
Conditions below are applicable for orders shipped to the United Kingdom. For other countries, please find the specifications further down the page.
Shipment
Same-day despatch for orders received before 2pm (Monday-Friday - for products in stock)! Or next working day thereafter.
Delivery feesfor the United Kingdom
Free delivery for orders of £173 or more.
Standard delivery is £13 for orders under £ 173.
Standard delivery is £13 for orders under £ 173.
Delivery of swatches is £5.
Delivery time
Please allow 3 to 5 working days for standard or free delivery.
Please allow 3 to 7 working days for delivery of swatches.
Returns
For returns or refunds, please consult our Refunds Policy.
To initiate a return or exchange, follow the instructions on our returns page.
Other countries
Not all products are shipped to every country or region. Please select the country at the bottom of the page to find the product range available in your region.
| Zone | Delivery fee | Delivery time* | Swatches** |
|---|---|---|---|
the United Kingdom | Free delivery for orders of £ 173 or more. Standard delivery is £ 13 for orders under £ 173. | Allow 3 to 5 working days for standard or free delivery. | Delivery fee: £ 5. Allow 3 to 7 working days for delivery of swatches. |
the United States US orders ship from the United States | Free delivery for orders of $ 69 or more. Standard delivery is $ 9 for orders under $ 69. | Allow 2 to 5 working days for standard or free delivery. | Delivery fee: $ 5. Allow 3 to 5 working days for delivery of swatches. |
Ireland, Italy, Portugal, Spain | Free delivery for orders of € 173 or more. Standard delivery is € 22 for orders under € 173. | Allow 4 to 7 working days for standard or free delivery. | Delivery fee: € 9. Allow 4 to 7 working days for delivery of swatches. |
Bulgaria, Croatia, Estonia, GR, Greece, Hungary, Latvia, Lithuania, Malta, Romania, Slovenia, Cyprus | Free delivery for orders of € 345 or more. Standard delivery is € 25 for orders under € 345. | Allow 4 to 7 working days for standard or free delivery. | Delivery fee: € 13. Allow 4 to 7 working days for delivery of swatches. |
Austria, the Czech Republic, Denmark, Finland, Poland, Sweden, Slovakia | Free delivery for orders of € 130 or more. Standard delivery is € 13 for orders under € 130. | Allow 3 to 5 working days for standard or free delivery. | Delivery fee: € 9. Allow 3 to 7 working days for delivery of swatches. |
Germany, France | Free delivery for orders of € 87 or more. Standard delivery is € 9 for orders under € 87. | Allow 2 to 5 working days for standard or free delivery. | Delivery fee: € 5. Allow 3 to 7 working days for delivery of swatches. |
Belgium, the Netherlands, Luxembourg | Free delivery for orders of € 87 or more. Standard delivery is € 6 for orders under € 87. | Allow 1 to 2 working days for standard or free delivery. | Delivery fee: € 5. Allow 2 to 5 working days for delivery of swatches. |
* Please note that delivery times are estimates and can't be guaranteed.
** Delivery conditions for swatches applies to orders containing max 2 swatch boxes only.
